Ace61 Terms & Conditions — A Complete Guide for Members

Welcome to the Terms & Conditions of ace61 (ace61.win). ace61 is an online gaming and betting platform offering a range of entertainment services to users in Bangladesh, including slots, Live Casino, Sports Betting, and bingo.

These terms and conditions ("Terms") apply to the ace61 website, mobile app, and all related services. By registering an account with ace61 or using ace61 's services, you are deemed to have fully read, understood, and agreed to these Terms.

Ace61 believes transparency is the foundation of a healthy gaming environment. That is why ace61 presents all its policies and terms in a clear, easy-to-understand format so every member has a solid understanding of their rights and responsibilities.

To open an account on ace61, you must provide accurate and complete personal information. Registering with false information on ace61 is strictly prohibited. ace61 may request additional documents at any time as part of the KYC (Know Your Customer) verification process.

Each member on ace61 may operate one account only. If a member is found to have multiple accounts on ace61, ace61 reserves the right to close both accounts and forfeit any deposited funds.

• It is the member's own responsibility to keep their ace61 account password confidential.
• Sharing your ace61 account with anyone else is strictly prohibited.
• Any unauthorized access to your ace61 account must be reported to ace61 Support immediately.
• Contact the support team for any changes to your ace61 account details.
• Ace61 may temporarily suspend an account if any suspicious activity is detected.

To use ace61's services, you must be at least 18 Years ace61 strictly prohibits minors from gaming. If ace61 determines that a member is under 18 years of age, the account will be closed immediately.

By registering on ace61, you confirm that:

• You are 18 years of age or older.
• Online gaming is legal in the jurisdiction where you reside.
• You are not an ace61 employee or a member of their immediate family.
• You are using ace61's services for personal entertainment, not professional purposes.
• You have no previously closed accounts registered under your name on ace61.

To make a deposit on ace61, you must use an approved payment method, including Mobile Banking, Nagad, and Rocket. The minimum deposit amount is listed on the ace61 website and may be updated at any time.

For withdrawals on ace61, you are generally required to use the same payment method used for your deposit. ace61 may request additional verification for suspicious transactions and may temporarily place a hold on the withdrawal process.

• Only use payment accounts registered in your own name on ace61.
• Ace61 maintains strict vigilance against money laundering and any form of illegal transactions.
• Providing incomplete or incorrect payment details on ace61 may result in the transaction being cancelled.
• Ace61 is not liable for transaction delays caused by technical issues.
• Chargebacks or payment reversals on ace61 are strictly prohibited.

All ace61 bonuses and promotional offers are subject to specific terms and conditions. Each bonus comes with wagering requirements that must be fulfilled before any withdrawal of bonus funds can be made.

Key rules for ace61 bonuses and promotions:

• The ace61 welcome bonus is available to new members only.
• To claim an ace61 bonus, you must meet the specific conditions listed on the ace61 promotions page.
• Ace61 reserves the right to void any bonus that was claimed through fraudulent means.
• Using multiple ace61 bonuses simultaneously may not always be possible.
• Ace61 bonuses have a set expiry date and will be automatically cancelled once that date passes.
• Transferring or selling bonuses on ace61 is strictly prohibited.

All games on ace61 are powered by third-party audited RNG (Random Number Generator) technology. ace61 ensures that every game outcome is entirely random and not predetermined. ace61's games are developed and supplied by the world's leading game providers.

Prohibited activities in gaming on ace61:

• Using any software, bots, or automated systems to play games on ace61 is strictly prohibited.
• Attempting to hack or gain unauthorized access to ace61's gaming systems is prohibited.
• Colluding with other members on ace61 to gain an unfair advantage in any game is strictly prohibited.
• Misconduct in ace61 live games or harassment of the support team is strictly prohibited.
• Exploiting technical glitches on ace61 to gain an unfair advantage is prohibited.

If a technical error causes an inconsistency in a game result, ace61 reserves the right to void that round and refund the wagered amount.

Ace61 treats responsible gaming as a core commitment. ace61 believes gaming should be a form of entertainment — not a solution to financial problems. ace61 actively encourages all members to develop mindful and balanced gaming habits.

Responsible gaming support tools available on ace61:

• Deposit Limit: On ace61, you can set daily, weekly, or monthly deposit limits.
• Session Limit: ace61 provides the option to set a time limit on continuous gaming sessions.
• Cooling-Off Period: You can take a gaming break for a set period of time on ace61.
• Self-Exclusion: If needed, you may request a temporary or permanent closure of your ace61 account.
• Reality Check: ace61 sends members reminders about their gaming session details after a set period of time.

Ace61 places the highest priority on protecting members' personal data. ace61 uses 256-bit SSL encryption to keep all information secure. ace61 never sells members' personal information to third parties.

The information ace61 collects is used solely for the following purposes:

• Ace61 Account Management & Identity Verification.
• Ace61's payment processing and transaction verification.
• Improving ace61's gaming services and creating a personalized experience.
• Promotional communications from ace61 (with member consent).
• Preventing fraud and fulfilling legal obligations.

For more details about ace61's privacy policy, visit ace61's Privacy Policy View page.

Ace61 may temporarily suspend or permanently close a member's account under the following circumstances:

• For violating ace61's terms and conditions.
• Providing false or misleading information on ace61.
• Evidence of fraudulent activity or bonus abuse on ace61.
• Suspicion of money laundering or illegal transactions on ace61.
• Harassing other members or staff on ace61.
• Operating multiple accounts on ace61.

Members may also request account closure at any time through ace61 Support. Before closing an account, ace61 will verify the member's remaining balance for refund; however, the balance may be forfeited in cases of rule violations.

For any complaints or disputes on ace61, contact the ace61 support team first. The ace61 support team is always committed to providing a fair and timely resolution. ace61 takes every complaint seriously and investigates it thoroughly.

Steps in the ace61 complaint process:

• Step 1: Submit a complaint via ace61's live chat or email.
• Step 2: The ace61 support team will provide an initial response within 48 hours.
• Step 3: ace61 may request additional information or documentation when necessary.
• Step 4: ace61 will provide a final decision within a maximum of 7 business days.

Ace61 reserves the right to update these Terms & Conditions at any time. For significant changes, ace61 will notify members in advance via email or platform notifications.

Continued use of ace61 services after changes take effect will be considered acceptance of the updated terms. Members are therefore advised to check this page regularly.

For any questions about ace61's terms and conditions, please reach out to the ace61 support team. ace61 always crafts its policies with members' best interests in mind.