Ace61 Privacy Policy — ace61's commitment to protecting your data

Welcome to the Privacy Policy of ace61 (ace61.win). This Privacy Policy applies to the ace61 website, mobile app, and all related services. By creating an account or using any ace61 service, you are considered to have read and fully accepted this Privacy Policy.

Ace61 believes transparency is the foundation of a healthy and trustworthy relationship. ace61's Privacy Policy is written in plain, accessible language so every member can understand how their data is handled. ace61 never engages in deceptive practices — everything that is collected is clearly stated here.

Ace61 has developed this policy with Bangladesh members in mind. ace61 adheres to international data protection standards while complying with local laws. Member privacy is the top priority at every step ace61 takes.

Ace61 collects only the data that is genuinely required to deliver its services. ace61 never collects excessive or unnecessary information. The following types of data may be collected during registration, gaming, and payment processing on ace61:

Ace61 also collects certain data automatically. When you use the ace61 website, ace61 may collect information about your browsing behavior, time spent on pages, and click patterns. This data is used to further improve ace61's services.

Ace61 uses collected data solely for specific and legitimate purposes. Under no circumstances does ace61 use your data beyond what is stated. ace61 may use your data for the following reasons:

• Account Management: For registration, login, and account verification on ace61.
• Payment Processing: To process deposits and withdrawals securely on ace61.
• Customer Support: ace61's support team uses your information to resolve any issues you encounter.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access on ace61.
• Service Improvement: To improve ace61's gaming experience and platform.
• Legal Obligations: ace61 may use data to meet regulatory requirements.
• Promotional Communications: ace61 will only send you offers and updates with your consent.
• Responsible Gaming: ace61 monitors members' gaming behavior to identify potential issues.

Ace61 never sells your personal data. ace61 does not share your information with advertisers or any third party for commercial purposes. However, ace61 may share data with specific parties in limited circumstances:

• Payment Providers: Necessary data is shared with Mobile Banking, Nagad, or Rocket to process transactions on ace61.
• Game Providers: Limited data may be shared with licensed game developers to keep ace61's games running.
• Legal Authorities: ace61 is required to share information when legally compelled by a court order or a valid request from a regulatory authority.
• Security Agencies: ace61 may assist relevant authorities in detecting fraud or criminal activity.

All third parties that receive data from ace61 are required to comply with ace61's privacy standards. ace61 binds its partners contractually to ensure data protection.

Ace61 employs industry-leading technology to keep your data secure. ace61's security measures are continuously updated to address emerging threats. ace61's core security measures include:

• 256-Bit SSL/TLS Encryption: All data transmission on ace61 is secured with banking-grade encryption.
• Firewall Protection: ace61's servers are protected against external attacks by multi-layered firewalls.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your ace61 account login.
• Regular Security Audits: ace61 conducts regular security audits carried out by independent third parties.
• Encrypted Database: Data stored on ace61 is kept in encrypted form.
• Access Control: Only authorized ace61 staff can access data on a need-to-know basis.

In the event of a security breach, ace61 promptly notifies affected members and takes the necessary steps to respond. ace61's dedicated security team monitors systems around the clock, 24 hours a day.

Ace61 uses cookies on its website to enhance your browsing experience and ensure ace61's services run smoothly. ace61 uses three types of cookies:

• Essential Cookies: These cookies are essential for the ace61 website to function properly. Many ace61 features will not work without them.
• Performance Cookies: ace61 uses these cookies to understand which sections of the ace61 website are used most.
• Promotional Cookies: These cookies are used only with your consent to show you relevant offers from ace61.

You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some ace61 features.

You have full control over your personal data on ace61. ace61 gives members the ability to manage their information. The rights you enjoy on ace61 include:

• Right to Access Your Data: You can request to know what information ace61 holds about you.
• Right to Rectification: You can contact Support to update any incorrect or outdated information on ace61.
• Right to Erasure: You can request the deletion of your data from ace61 under certain circumstances.
• Right to Object to Processing: You can object to the use of your data for specific purposes on ace61.
• Right to Data Portability: You can request a copy of your data from ace61 and use it on other platforms.
• Right to Withdraw Consent: Consent to marketing communications on ace61 can be withdrawn at any time.

To exercise any of these rights, contact ace61's support team. ace61 typically responds to such requests within 30 days.

Ace61 retains your data only for as long as necessary — nothing more. ace61's data retention periods are as follows:

• Account Information: For as long as the account is active, and for up to 5 years after closure for legal purposes.
• Transaction History: Financial transaction records on ace61 are retained for 5-7 years in accordance with regulatory requirements.
• Gaming History: Gaming records on ace61 are generally kept for up to 3 years.
• Communication Logs: Support conversations on ace61 are retained for up to 1 year.
• Technical Logs: Security logs on ace61 are retained for up to 90 days.

Once the retention period ends, ace61 securely deletes or anonymizes your data. ace61 never holds on to data longer than necessary.

Ace61 strictly prohibits gaming by minors (under 18). ace61 does not knowingly collect any personal data from individuals under the age of 18.

If ace61 becomes aware that data has been collected from a minor, ace61 will immediately delete that data and close the associated account. ace61 uses a KYC process for age verification.

Ace61 reserves the right to update this Privacy Policy at any time. For significant changes, ace61 will notify members in advance via email or a notification on the ace61 platform.

Continued use of ace61 services after any changes take effect will be considered acceptance of the updated Privacy Policy. ace61 recommends that members visit this page regularly.

For any questions, concerns, or complaints regarding the privacy policy, please contact ace61's support team. ace61 always takes members' privacy concerns seriously.

• Email: [email protected]
• Live Chat: Use the live chat option on the ace61 website.
• Response Time: ace61 typically responds within 48 hours.

If you are not satisfied with ace61's decision, you may appeal to ace61's licensing authority. ace61 is committed to fair and transparent resolutions at all times.